Are you still selling with pre-programmed bots? I’m sorry to say, but their time is coming to an end.
In today’s digital age, customers demand personalized and seamless experiences in every interaction. Traditional bots, with their rigid and limited responses, fail to meet these expectations, frustrating customers and hindering sales.
That’s why it’s time to leap into the future of customer service: conversational generative AI. This revolutionary technology allows Biky Greenberg, Keybe’s latest development, to engage in natural conversations with humans, offering an unprecedented experience that drives customer satisfaction and sales.
Who is Biky Greenberg, and how does it work?
Unlike traditional bots that operate on predefined rules, Biky uses generative AI, meaning it relies on machine learning techniques and natural language processing to understand the context of each interaction and generate personalized and empathetic responses.
Why choose Biky as your virtual assistant?
Because it’s specifically designed to boost sales and enhance customer experience across various industries, particularly automotive. With it, you can:
1. Increase your sales conversion rate by up to 30%. How? Biky qualifies and guides potential customers through the purchasing process effectively, transferring only those who meet your target audience to your sales team, thus increasing closures.
2. Provide 24/7 customer support. Being non-human, Biky is available 24/7, answering questions, solving problems, and supporting customers anytime, all while maintaining an empathetic touch.
3. Improve your sales team’s efficiency by 40% by automating repetitive tasks, freeing up time for strategic, high-value activities.
4. Schedule appointments more effectively and satisfactorily. Biky manages the appointment scheduling process, reducing wait times and improving customer satisfaction.
5. Personalize people’s experiences. It learns from each interaction to offer personalized recommendations and suggestions to each customer, creating a unique and special experience.
6. Gain valuable insights about your customers. Analyze conversations to identify trends, preferences, and areas for improvement, providing valuable information to optimize your sales and marketing strategy.
All of this translates into a method we’ve called Tesseract, which you’ll gain access to once you enlist it in your company.
How does it work?
Biky as an assistant:
- Precisely and comprehensively answer questions, even open-ended or complex ones.
- Offer personalized recommendations and suggestions based on your needs and preferences.
How does Biky work with Keybe?
- Efficiently resolve problems, guiding the customer through solutions step by step.
- Effectively close sales by identifying customer objections and providing compelling arguments.
- Maintain smooth and coherent conversations, using natural and empathetic language that simulates human interaction.
Biky Greenberg is not a bot; it’s a true virtual assistant. Are you ready to take your business to the next level?
Request a demo and discover how conversational generative AI can transform your sales team and revolutionize your customer service experience.
Together, we’ll make it possible.
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