IDENTIFY BUYING INTENT And don’t waste time nurturing people who are unlikely to spend money

Let the AI recommend your team the most accurate answer based on similar conversations. Answer questions twice as fast by training your business digital brain with each interaction. Learn more about Smart Chat

Easily track and manage customer interactions and relationships, while also organizing and storing customer data in one central location. This provides you with a complete view of your sales pipeline and customer interactions, allowing you to identify trends and opportunities for growth.

Connect KB:’s Smart Chat with your catalog and ERP to streamline conversational shopping, purchase confirmation, and tracking requests. Your client can easily access critical information and manage orders in real time right from a conversation, saving you valuable time and effort.

There are important messages and notifications your business should be sending to engage with customers. Some of them are repetitive, such as birthday wishes or new product arrival. Start sending those messages automatically and let your team focus on closing and providing great service.

Our machine learning uses advanced natural language processing techniques to analyze customer conversations and identify key indicators of purchase intent. This allows you to prioritize and jump on the most promising leads, increasing your chances of making a sale.