Tired of slow and inefficient business processes? Want to increase chat conversions and reduce costs? Then you need to meet Biky.
Who is she?
Biky is the first virtual employee created with artificial intelligence (AI) capable of transforming your business processes and elevating your customer service to the next level.
With generative AI at its core, you can have a 24/7 sales representative, efficient as a machine, yet retaining the human touch that is key to successful sales processes.
What makes her so unique?
Apart from the technological aspect that, as of the time of this article, does not exist anywhere else, Biky possesses a range of skills that make her the ideal salesperson and the best complement to your sales team. These include:
1. Manages your sales 24/7 automatically:
Biky uses machine learning (Deep Learning) to analyze and respond to your customers’ inquiries instantly and personally, even outside of business hours. Your customers will always receive timely service, and you will no longer miss out on opportunities to make money.
2. Understands and responds to your customers’ needs:
Biky not only answers questions but also understands the emotions and context of each conversation, allowing her to generate empathetic and effective responses that lead to better conversions. This is a vast improvement over traditional bots, which are often inefficient and fail to meet customer expectations.
3. Schedules appointments:
Biky can automatically schedule appointments, identifying available slots for your closing team, keeping their calendar filled with prospects she has pre-qualified.
4. Optimizes your team’s work:
She gathers information from potential customers and collaborates with your agents and coordinators to optimize their workflow. This makes your human team 40% more efficient than it is now.
5. Integrates with your technological tools:
Biky seamlessly integrates with CRM, marketing, and other tools you already use in your company, enhancing their functionality and centralizing information in one place.
All this means surprising results
Biky is already demonstrating her effectiveness in companies like Chevrolet, BWD, GWM, and Bikehouse, where she has managed to:
- Increase the efficiency of the sales team by 40%.
- Increase chat sales conversion rates by 30%.
- Handle over 120 chats a day and more than 20 conversations simultaneously with a high level of satisfaction.
- Ensure 80% effectiveness in closing conversational sales.
- Guarantee 100% traceability in every customer interaction.
What are you waiting for to transform your business with AI? If you are looking for an innovative solution to help you achieve your business goals and improve your customer experience, Biky is the answer.
Contact us today and discover how Biky can empower your company.
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