Keybe was officially created in 2020 by a group of enthusiasts who wanted to break down the barrier between customers and businesses, finding the key to everything in people and the empathy we had with them. Along the way, they found that with technology, this is indeed possible, which is why we want to tell you about the 5 tools your business might need to sell more and better:
1. KB: Smart Chat
This is our own chat powered by Artificial Intelligence that helps businesses improve their sales and customer service processes.
What makes it so special?
- It allows you to have omnichannel sales by integrating your Instagram, Facebook, WhatsApp, and web chat messages in one place.
- It enables multiple agents to attend to your customers simultaneously.
- It automates repetitive tasks such as lead qualification and contact creation.
- It suggests responses to agents based on the context of the conversation and sentiment analysis.
And what does all this mean? That you can speed up sales, provide personalized service, increase your conversion rate, and free up your agents’ time so they can be more strategic.
2. KB: Flows
This helps businesses connect applications and automate tasks easily and intuitively. It’s an automation tool for non-programmers.
It allows you to connect your applications and automate repetitive tasks, such as lead creation, email sending, and CRM updates. This can help businesses save time and improve efficiency.
How do you benefit?
- Increase sales by automating tasks related to the sales process, such as lead qualification and opportunity follow-up.
- Improve efficiency by giving your team extra help to achieve commercial goals.
- Enhance collaboration by allowing employees to share workflows and work together on projects.
- Gain greater visibility of processes by providing reports and analysis.
3. KB: Mass Messages
With this module, you can send personalized messages to specific segments or all your contacts, expanding sales opportunities and increasing empathy.
You can send messages via WhatsApp Business, email, and SMS.
4. KB: Funnels
This sales and customer service tool uses AI to automate and optimize sales and customer service processes. You can:
- Manage sales pipelines and identify sales opportunities.
- Track customer interactions and identify areas for improvement.
- Save time.
- Improve conversion rates by providing real-time information and assistance to customers.
- Increase customer satisfaction.
5. Biky Greenberg
She is the first AI-created employee capable of evolving your commercial processes by increasing chat conversion. She can interpret and generate audio responses, respond differently to identical or repetitive questions, understand context situations, and generate responses accordingly.
She helps you increase the sales conversion rate through chat, attending to a larger number of customers without hiring new salespeople, and increasing the effectiveness of your current team.
Feel free to hire her and use these tools in your commercial process. If you need more information, do not hesitate to contact us.
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