Artificial Intelligence (AI) has made significant strides in recent years, performing tasks that were once only possible for humans, such as writing texts, creating images, videos, logos, managing social media, selling, among other functionalities.
However, one of the most intriguing questions surrounding AI is whether it can develop a personality. So far, despite its many functionalities, AI still requires human intervention at some point in the process.
But what is personality, and is it still a purely human trait?
Traditionally, personality has been considered an exclusively human trait, defined by our experiences, emotions, and values—a set of unique characteristics or qualities that stand out in some people.
Machines, on the other hand, have been conceived as rational and objective tools, lacking subjectivity, creativity, and emotion.
However, reality is much more complex. In recent years, our personality has become analyzable, modifiable, and even translatable into data, such as when you take a test for a job application. As AI becomes more sophisticated, new possibilities emerge.
Introducing the first AI with personality
At Keybe, we have always been known for creating sales tools with the latest technology, but our purpose goes much deeper: to infuse that technology with empathy because sales are a very human process.
This led us to create Biky.ai, an interesting case that challenges the traditional concept of AI, being designed with a set of personality traits that make her unique and memorable.
Among these traits are:
- Empathy: She can understand and respond to users’ emotions, offering personalized and close interaction.
- Proactivity: Instead of waiting for a question, Biky can initiate conversations and offer suggestions based on the context in which her conversations take place.
- Humanity: This AI can interact with users as naturally as possible.
- Curiosity: Biky shows interest in learning new things and adapts to different situations. She is constantly learning and generating new ways to interact through Deep Learning.
Is this common?
Not really. Biky is a standout example, and that’s why we dare to say she is the first AI created with personality.
This is still a rapidly evolving field of research. Most current AIs are designed to perform specific tasks but lack a defined personality.
So, if you’re looking for a tool of this kind for your sales, we must tell you that Biky is not just a tool—she is much more. She is the first AI sales agent that can interact with your customers without losing the human touch they need to make purchasing decisions.
Why do we insist that this is a crucial point in sales?
The ability of AIs to develop personalities has significant implications for the future of human-machine interaction.
An AI with personality can:
- Enhance user experience by having natural and pleasant interactions.
- Foster trust by empathizing and building greater trust and credibility.
- Open new possibilities for interaction to perform more complex roles. For example, with Biky, we have already achieved sales without human involvement.
While the idea of an AI with personality might seem like science fiction, the reality is that we are already taking important and innovative steps in this direction. Biky is an example of how technology can evolve to create more human and empathetic machines.Would you like to learn more about Biky and all our AI-created sales agents? Click here and welcome the future of sales.